How to come to a new place of work. How to behave at a new job on the first day

Prepare your bag. Your bag or case should be ready. Pack everything you'll need ahead of time. Including:

• Pads/tampons for women to avoid being caught off guard at work.
• Small bottle of water. Of course, where you will be working, especially if it is an office, there will most likely be a cooler or tank with drinking water. But you may want to drink on the way, or you may simply not feel comfortable going to the cooler every time you get thirsty. Just fill a bottle with water and place it on your table.
• A small set of cosmetics or hygiene products of your choice. Bring everything you might need to touch up your appearance, such as deodorant, hand wipes, eau de toilette, toothpaste and a toothbrush.
• Wallet. With your license, credit cards and a small amount of cash, just in case.
• Mobile phone and charger, in case the phone's battery runs out.
• Pen and notepad. If you need to write anything down or take notes during a meeting. Besides, it's not very good if you come to work without even a pen.
• Breath fresheners – chew gum or mouthwash to keep your breath fresh.

Bring something non-perishable for lunch.

• On your first day of work, you need to be prepared for different options for your lunch break. It is not known whether you will be able to go somewhere for lunch. If it does work out, then the non-perishable lunch option will wait for a more suitable occasion. Then you won't be sorry to leave your prepared lunch and join your colleagues.

Make sure you have some change with you so you can use the drinks machine. If the break room has a refrigerator, take your own drinks to save money.

Before you pour yourself coffee from a shared coffee maker, check the rules for use. Perhaps everyone pays a certain amount each month for coffee, perhaps it is paid for by the company, or perhaps it is necessary to leave money for each cup poured.

Take a small first aid kit with you, including tablets for headaches and digestive problems, as well as adhesive tape and bandages. Women, don't forget your personal hygiene items.

On the first day, don't plan your schedule too tightly.

• While you're adjusting to your new job, it's best not to plan anything for the evening, at least on the first day. You should be prepared to be asked to stay late to work or celebrate your first day of work.

Turn off your mobile phone or put it on silent mode.

Candy-lambs

I decided that I should have a tea party to get to know each other. On my first day of work, I brought with me tea and coffee, 2 cakes and a whole kilogram of grilled sweets - my favorite.

Honestly, all my colleagues were stunned by what they saw. It turns out that it was not customary for them to organize such gatherings. Or rather, they simply did not suit them - no one offered them.

At lunchtime we gathered in the office, which was equipped for conferences. There is a large oval-shaped table there.

The boss left in the morning, warned that he would return only at the end of the working day, but allowed us to gather.

Questions and questions

I expected that during such an acquaintance I would be asked questions, so I prepared a short story about myself. I told my new colleagues where I studied, where I worked before, what achievements I have, what I am interested in and what attracted me to this work. Almost everything is like at an interview, only in a more informal way.

Then they asked me a lot more questions about my hobby. I told you that I am passionate about photography. It turned out that some of my colleagues also have this hobby. And some were just curious. In general, there was a common topic for conversation.

Then it was my turn to ask. I asked to talk about the corporate culture of our organization.

This is how I learned that it is customary here to address each other as “you,” but only by first name, without a patronymic. I also learned that holidays like birthdays are not celebrated here.

But I learned that the New Year, February 23, March 8 and Lawyer's Day are widely celebrated. Our general turns out to be a lawyer by training. On this day, he gathers everyone for a feast and generously congratulates the legal department.


The lot of all new people

Then one colleague approached me and asked me to work on developing a collective agreement. I, not understanding what it was and why, afraid of making a fool of myself, nevertheless agreed.

And then she brings me such a huge folder with papers and says that here are the sketches, they need to be sorted out. That, they say, each new employee chooses for himself the points that will be included in this agreement in order to refer to them upon dismissal. My eyes were like watermelons in surprise.

And so I take this folder from her hands, and everyone around suddenly laughs! This is their prank for newbies. It’s good that my sense of humor didn’t let me down, and I laughed too, otherwise I could have brushed off that folder.

Overall, my first day of work was pretty fun. My colleagues are wonderful, sociable, creative.

Do you remember your first day of work? What exactly do you remember about him?

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The first day of work is the most important and difficult. How you behave on the first day will determine how your relationships with colleagues will develop in the future. As a rule, a newcomer to an organization faces a large number of difficulties, the bulk of which are generated precisely by the lack of information about the work procedure, location, and characteristics of colleagues.

1. Employee

The first working day is the most important and the most difficult from a psychological point of view. How you behave on the first day will determine how your relationships with colleagues will develop in the future. It is appropriate to recall the popular proverb: “If you lay down softly, you will sleep hard.” In this case, it reflects well what your behavior should be in a new organization at first, and it should be extremely diplomatic.

On the first working day, the manager is obliged to introduce his new employee to the team. Next, experienced workers must bring the new colleague up to speed. There is no denying the fact that there are people who take pleasure in seeing a new employee suffer. Your task is to give them as little pleasure as possible.

However, a new employee should not, in any difficulty, distract his colleagues from their own affairs. Everyone has their own responsibilities, so you shouldn’t constantly jerk someone around, preventing them from working. Try to be observant and take note of how others solve certain problems.

No matter how high a professional you are, good relationships with people in the team play an important role. A newcomer to the team will be scrutinized at first and may be treated with bias. Immediately show that you are punctual - do not be late for work and do not leave the workplace before the end of the working day. Don't hang around the offices unnecessarily.

In the first days, you are required to offer a friendly greeting and short, polite and friendly contacts. Such a start to the working day helps to forget home problems, overcome the painful impressions of transport inconveniences, and make it easier to get into a normal working state.

A new employee should not be introduced into the intricacies of personal relationships between some team members. The form of address of all employees of the organization depends on traditions and on the personal sympathies of each, but it is not customary to address someone by their last name.

Well-mannered people are always interested in the affairs of their colleagues. Their successes should sincerely please them, and their failures should upset them. Personal grievances, likes and dislikes should not affect business relationships with colleagues. You should not bother your colleagues with stories about your worries and personal troubles.

An employee's workplace can also tell a lot about him. A well-mannered person will never force others to admire the mess on his desk. Women should not do makeup in the workplace, especially if there are several people in the office. Don't look at papers on someone else's desk, don't look for anything there. Do not have long personal conversations on your office phone; it is unacceptable to listen to other people's telephone conversations.

If someone approaches you, give that person your attention immediately. Try to remember his name by repeating it quietly to yourself. If you are unsure of a name, ask the person to say it right away. Listen to everything that is said to you, highlighting what is especially interesting to continue the conversation.

If there is nothing interesting in the conversation, try to cling to at least something. If someone is introducing you, look first at the person you are being introduced to and then at the person introducing you. The only acceptable physical contact in the business world is a handshake. Little attention is paid to the handshake, although in practice it is universal and, moreover, very important for perception.

A friendly handshake is firm but painless; accompanied by eye contact and a smile; carried out with the right hand; lasts no more than two or three seconds. Don't shake hands the entire time you're being introduced, and use the handshake to draw the person closer to you.

A handshake must be performed in the following situations:

• if another person reaches out to you;
• if you meet someone;
• if you greet guests or the hostess of the house;
• if you renew acquaintance;
• if you are saying goodbye.

During a conversation, you need to not only listen carefully, but also appear to be listening carefully. This is achieved through body language. Look at the speaker while leaning slightly forward.

During the conversation:

• Don't slouch, but don't stand at attention either;
• do not fold your arms across your chest;
• don’t tell long, boring jokes;
• don't watch other people move around the room while someone is talking to you;
• Do not fill your conversation with incomprehensible and mysterious words.

In the competitive world of business, being polite is not enough. One must be prepared to manage crises, personal conflicts, criticism and other problems when people gather in one place to do some work.

If you are a manager and, according to your position, you have to coordinate the work of subordinates, it may happen that someone does their job improperly. In this case, criticism cannot be avoided. However, here you should pay attention to several rules:

• criticize only in private and under no circumstances in front of witnesses;
• criticize the problem, not the person;
• be specific;
• The purpose of criticism is to improve performance, not destroy trust.

When accepting criticism, do not dodge or hide. If the criticism is unfounded, you have the right to say so, but only calmly. If criticism turns into personal insults, do not respond in kind.

A well-mannered person will always note that a colleague looks good today. Again, before you give a compliment, remember the rules:

• be sincere;
• be specific;
• compliments must be given on time;
• don't make comparisons.

Accepting compliments:

• just say “thank you”;
• do not be modest and do not say something like: “What nonsense!”;
• don't say what you could have done better with more time;
• do not modernize the compliment on your part.

Be considerate of your colleagues. If someone is sick for a long time, call them or visit them. Try to join the team. If it’s customary to drink tea or coffee at work, congratulate you on your birthday, take part in all events and help organize them. Those who collect money for a birthday gift should not insist if one of their colleagues refuses to hand over the money.

In response to congratulations, a treat is usually offered, but it is not advisable to organize too lavish celebrations at the workplace. Don't try to impress others with your generosity and culinary talents.

2. To the manager

As a rule, a newcomer to an organization faces a large number of difficulties, the bulk of which are generated precisely by the lack of information about the work procedure, location, and characteristics of colleagues.

A special procedure for introducing a new employee into an organization can help alleviate a large number of problems that arise at the beginning of work, which will ultimately give positive results in the form of increased productivity of the new employee and an improvement in the psycho-emotional state of the team as a whole. Because, as studies show, up to 90% of those who quit their jobs within a year made this decision on their first day of work.

The adaptation process is a two-way process. On the one hand, behind the fact that a person started working in a company is his conscious choice, based on a certain motivation for the decision made, and responsibility for this decision. On the other hand, an organization assumes certain obligations by hiring an employee to perform a specific job.

The process of adapting an employee to a team can be divided into four stages.

The first stage is assessing the beginner’s level of preparedness. It is necessary to develop an adaptation program. If an employee has experience working in the relevant structural units, the adaptation period will be minimal. However, since the organizational structure depends on a number of parameters, the newcomer inevitably finds himself in an unfamiliar situation. Adaptation should include familiarization with staff, communication features, and rules of behavior.

The second stage is orientation. This stage involves practical acquaintance of the new employee with his responsibilities and the requirements that are imposed on him by the organization. Typically, an orientation program will include a series of short lectures and tours that will cover organizational policies, pay, fringe benefits, safety, economic factors, procedures, rules, regulations, reporting forms, job duties and responsibilities.

The third stage is effective adaptation. It consists of the newcomer’s adaptation to his status and is largely determined by his inclusion in interpersonal relationships with colleagues. As part of this stage, it is necessary to give the newcomer the opportunity to actively act in various areas, testing on himself the acquired knowledge about the organization.

The fourth stage is functioning. This stage completes the adaptation process; it is characterized by the gradual overcoming of production and interpersonal problems and the transition to stable work. With the spontaneous development of the adaptation process, this stage occurs after 1-1.5 years of work. If the process is regulated, the stage may occur in a few months.

Reducing the adaptation period can bring significant financial benefits, especially if the organization involves a large number of personnel.

Traditionally, the adaptation program has three main areas.

1. Introduction to the organization

This is a rather lengthy process, taking the first 1-2 months of work.

An organization is an identifiable social community whose members pursue mutually shared multiple long-term goals, relying on conscious and coordinated actions and interpersonal relationships. When deciding to join an organization, a person determines what he can contribute - skills, actions, abilities, potential. If there is an alternative, an organization is chosen that has values ​​and beliefs close to the person. The employer attracts an employee to perform certain tasks and at the same time bribes him as a person. The expectations of the employee and the employer from the day they join the organization will represent a compromise. Any organization is based on compromises.

Even before deciding to accept the proposed job, a person tries to imagine what it will be like. Painful uncertainty in the first days of work can be reduced only by quickly assimilating all relevant information. If you are left to your own devices, it takes months to collect and analyze. Therefore, there can only be one way out - adapt, adapt and adapt again.

Researchers divide the process of an employee’s entry into an organization into four stages.

• Stage 1. Waiting. The phase precedes the actual entry into the organization. The less you can learn at this stage, the higher the likelihood that you will not have to stay in the organization for long. The employer is interested in telling the truth during an interview when selecting for a position.
• Stage 2. Formal introduction. The more important social security, a system of structured relationships and a strong position are for an individual, the more readily formal signals about the behavior expected of him are assimilated. Within a few hours, a hired employee explicitly or implicitly accepts the general goals of the organization, agrees with the tasks that he will have to solve, etc.
• Stage 3. Assimilation of colleagues' expectations. Informal values, norms and expectations are just as important as formal ones. Through verbal and nonverbal signals of informal or friendly relationships, social support and support for one’s individuality are acquired. Soon group norms regarding work performance, pace of work, dress, etc. are added to the understanding of the role to be played in the organization.
• Stage 4. Completion of the process of joining the organization. By this time, the employee should feel quite comfortable. The stress caused by joining has passed; formal and informal expectations are known; we contribute to the common cause. In turn, we receive, as agreed upon when hired, a regular salary. We can use verbal and nonverbal cues to persuade others to bring formal requirements more into line with our expectations. Successful adaptation to a social role should include job satisfaction. The role includes simultaneously formal, technical, informal and personal job expectations. Some people believe that an organization is a group of actors playing roles to achieve a specific goal. Some employees find it easy to get into the role, while others find it difficult. For this reason, playing roles can never bring complete satisfaction. Here we should take into account the likelihood of some situations related to role adaptation.

The induction procedure should facilitate the assimilation of accepted norms and rules and provide employees with the information that they need and want to have. The process of induction into an organization largely determines whether employees will internalize the values ​​and attitudes approved by the organization, whether they will feel a sense of commitment to it, or whether they will develop a negative image of the company.

Planned work to introduce an employee into the organization involves providing him with complete information. The employee is provided with information about the history of the organization, its prospects, policies and rules, the structure of the organization, the organization of work of departments and their interaction, the order of work, the number and location of departments.

During the process of introduction to the organization, not only a positive attitude of employees towards the new place of work is ensured, but also an understanding of the principles of the organization’s functioning, clarification of the requirements and expectations on the part of the company.

2. Introduction to the unit

It is better to construct the first conversation with a newcomer in the form of a dialogue, and not in the form of directives from the manager. The manager should avoid the temptation to delegate to someone else the procedure for familiarizing new employees with the department. During a conversation with a newcomer, it is important to create conditions so that the newcomer feels free to ask questions that arise. He is introduced to the work of the unit and the employees.

3. Introduction to the position

Induction is the process by which a newcomer is transformed into a full member of the organization. With the help of effective procedures, it should be as smooth and painless as possible. A new employee of an organization is transformed in two respects - his behavior changes, feelings of loyalty and devotion are switched to a new object (the employer's organization). The individual begins to resemble and behave like the rest of the employees.

Information you need to provide to a newbie:

• who is the immediate superior and senior manager;
• what are the requirements for the length of the working day, what is considered late and early leaving work;
• who is on the team, where the newcomer is enrolled, and what are the responsibilities of each of them;
• how a new member of the organization should communicate with them;
• what is the team’s contribution to the work of the company as a whole;
• what career opportunities are available in the company;
• how advanced training and professional growth are planned;
• how the reward system works, including wages, bonuses, vacation pay, and pension program.

The second objective of the induction procedure is to ensure that the new employee is loyal and committed to the company. This is an aspect of the program that, to a certain extent, determines the length of his stay in the company. The manager's tactics should captivate and interest the newcomer.

The new employee’s immediate supervisor begins his communication with newcomers after the head of the department has spoken with him. He is responsible for familiarizing him with the job and basic functional responsibilities. The immediate supervisor reveals the main content of professional activity and what contribution the new employee’s work makes to the overall success of the organization. The manager must consider what measures could help the newcomer gain the necessary confidence.

When inducting a position, it is important to pay attention to the following issues:

• Colleagues of the new employee and their tasks. Has everything been done for effective cooperation?
• The general type of tasks he will perform during the first few days. Is the new employee prepared to successfully implement them?
• The requirements for his work, the degree of his responsibility for the results of his work. Does the new employee have a good enough understanding of them?
• Who is responsible for his training in the unit. Does the new employee see this connection clearly enough?
• Start and end time of work, lunch break time. How knowledgeable is the new employee about the basic requirements of the internal regulations?
• Where should his personal belongings be kept?

A warm welcome, a properly planned and well-organized adaptation program for a new employee allows him to quickly reach the required level of professional performance, directing his work with full dedication for the benefit of the organization.

In practice, two adaptation models are most often used.

The first model is adaptation when hiring. Immediately after hiring, it is necessary to form among new employees a stable positive attitude towards corporate standards and processes, as well as to activate and maintain personal skills in applying standards in standard and non-standard work situations.

Achieving this goal is ensured by solving the following tasks:

• familiarize employees with the company’s corporate standards;
• to form a stable, active and positive attitude towards the company’s corporate standards;
• develop personal skills in applying corporate standards in work situations.

The second model is adaptation to changing conditions of professional activity.

An employee often has to adapt, working in the same company, to changing professional conditions. The company must constantly monitor the level and dynamics of employee satisfaction in order to be able to influence motivation through the use of special technologies.

Dear readers, today’s article is devoted to how to behave during the first days at work. We will look at how to prepare the day before, as well as what actions in a new place will be unacceptable. You will learn what the adaptation process involves.

Preparation

It is very important when communicating with a future employer to ask him a few questions.

1. Find out who you can ask for advice.
2. Find out what your work schedule is.
3. Find out if there is a dress code.
4. Write down a list of all the documents needed to get a new job.
5. Additionally, you can find the organization’s website and inquire about the information on it.

If I go to work for the first time, I have to think through everything and prepare in the evening:

• choose clothes and shoes needed at work;
• prepare all documents according to the list;
• think over your morning routine;
• plan what the route from home to work will be like, taking into account the possibility of transport delays, and how much time should be allocated for it.

First day

As you know, the first impression is remembered for a long time, so it is necessary to follow certain rules that will allow you to better integrate into the team. Let's look at exactly what actions need to be performed in the first 24 hours in a new place.

1. Do not hesitate to take the initiative to meet new colleagues.
2. Be sure to organize your workspace.
3. Delve into the peculiarities of functioning in the office.
4. Be observant.
5. Determine what the routine is. Stick to it.

Stages of adaptation

Once you get to a new place, even if you previously worked in a similar position, you still must go through four adaptation stages.

1. At first, the social and professional skills of the new employee will be assessed.
2. At the second stage, it is important to familiarize yourself with all responsibilities, including job responsibilities.
3. On the third, the person joins the team. Manifests himself socially and professionally.
4. The final stage represents the transition to excellent performance of one's duties. The last stage can last up to one and a half years.

Basic Rules

In order for your first day at a new job to be successful, you must adhere to special rules.

1. Try to become part of the new team. Your task is to join it as soon as possible and adapt to the new environment. You must understand that you are part of an established team and now it is important to follow the established rules and not break them.
2. Try to overcome strong anxiety; it is very important to remain calm. Your body doesn't need extra stress. You must be prepared for the fact that you will not be able to achieve high victories on the first day.
3. Be quiet and not provocative. Remember that when you first meet, you are being assessed on the basis of your personal qualities, and not on your level of professionalism.
4. Don't forget to pay attention to your appearance. It is important that he is not provocative. It is better to dress in accordance with the local dress code.
5. Try to talk less and listen more.
6. It is extremely important to show up to work on time. Otherwise, the boss will conclude that you are irresponsible and disorganized.
7. Smile more often. This way you will win over your interlocutor. Only it should be a sincere smile, and not a forced one, through clenched teeth.
8. By observing the behavior of employees, you can notice similar traits in someone and try to make friends.
9. Observe, find out who is the authority in the team, try to make friends with him, get support.
10. If you come across people who look past you, then you should not pay attention to them and get upset. Firstly, you can’t please everyone, and secondly, over time they can change their minds.
11. Make friends with colleagues on neutral territory, for example, in the cafeteria or at some kind of corporate event.
12. React appropriately to the fact that you will not be able to achieve good results in the first week.
13. If necessary, do not hesitate to ask experienced workers for advice on a particular issue.
14. When communicating, keep your palms open, do not cross your legs or squeeze your legs together. Otherwise, your interlocutors will immediately feel your uncertainty and excessive anxiety.
15. There is no need to try to please everyone and carry out their orders. You should immediately make it clear that you can help in any matters, but you do not intend to fulfill every request of your colleagues. It is important to say everything in a polite tone.

When I found myself at a new place of work, I behaved quietly, practically did not speak, and focused on direct responsibilities. And at this time she herself observed, assessed her colleagues, determined who had what qualities. I noticed that there are like-minded people in the team. And only then I began to communicate more and make new friends. Thus, adaptation gradually took place in the new environment.

What not to do

1. You can’t get lost and withdraw into yourself. The longer you wait to meet new colleagues, the more difficult it will be to cross this barrier.
2. Don't act arrogant.
3. There is no need to try to become everyone's favorite.
4. Do not be fooled by provocative actions on the part of employees.
5. If you are invited to the nearest corporate party, you should not get drunk there.
6. You cannot expose your problems and troubles to general discussion.
7. Under no circumstances should you conduct an inspection at a neighboring workplace. Even if it’s common practice in a company to use each other’s phones. You are not in that position yet.
8. You cannot praise yourself, talk about your achievements, about your experience at your previous job.
9. Don't flatter your colleagues and superiors.
10. There is no need to establish new orders or try to become a leader.
11. To defend one's innocence when one does not know the matter.
12. Talk about close relationships with superiors, in fact admit to the arrangement through cronyism.

Remember that every company has an already formed team, and the work is carried out according to an established scheme. It is very important to go to a new place in a great mood, without stress. Don't forget to behave